A 99.9% Server Uptime
The principal advantage of building your own website hosting platform is that you do not have to worry about compatibility issues – you set up a particular set of software applications in such a manner so as to be compatible with a particular set of hardware elements. The result is something far more stable and dependable, as there are fewer potential chances of failure. We have set up our cloud hosting system using tried and trusted hardware parts plus a significantly modified version of Security–Enhanced Linux in an attempt to create a really riskless environment for your own sites.
For this reason, with each of our Linux website hosting packages we offer a 99.9% server uptime guarantee. This uptime guarantee is valid for all datacenters.
A 99.9% Network Uptime
Along with our cloud hosting platform, we have also set up our own internal network in all our datacenters. Everything is based on first–class hardware provided by Juniper. Additionally, on every single router, we have placed a firewall with an intricate set of rules to be able to sieve all fishy requests.
As a result, in all our data centers – in our USA based data center, in our United Kingdom based data center, in our datacenter in Finland, in our Eastern Europe based data center and in our Australia based data center, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee applies to all web hosting solutions in each datacenter.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to reduce all possible risks with our cloud hosting packages and regardless of the fact that we offer excellent customer support, there are situations when the customer is just not pleased with what we have to offer. Or he wants to move to a more robust web hosting service, such as a virtual private server or even a dedicated hosting server.
That’s why our company offers a 30–day money–back guarantee with each of our cloud hosting packages, no questions asked. If you are not fully happy, we will give you a refund.
24/7 Technical Support
If you have ever had to wait around for hours for a response, you probably know how annoying this can be, particularly if your site is on the line. This is the reason why we offer a 24x7 support service with a 1–hour response time guarantee. No matter what happens or what holiday it is – our technicians will be right here for you and they’ll answer you in less than sixty minutes. And the best part is that their average response time is less than 20 minutes!