An Easy–to–Navigate Help Section
You can find nearly all the answers to your questions in the easy–to–navigate Help Center section integrated into your Web Control Panel. It offers an extensive database with frequently asked questions and exhaustive how–to articles written by our knowledgeable customer support staff.
If you prefer to watch how an action is accomplished or how an issue is dealt with, rather than just reading about it, then examine our compilation of step–by–step video tutorials. They address various topics and will help you swiftly find your way around our Web Control Panel.
A Sixty–Minute Ticket Response Guarantee
We back up all our semi–dedicated servers with a round–the–clock customer care service and a 1–hour ticket response time guarantee. Our practiced technicians will be available 24x7 to reply to your inquiries and to sort out any problem that you could stumble upon. Just send a tech support ticket from the Help section and we’ll respond back to you quicker than you can say Jack Robinson.