A one hour Ticket Response Warranty
Our technical assistance crew is on duty 24x7 to handle all of your current help questions. Every ticket you submit to us shall be addressed within up to one hour. If your case requires the assistance of an admin, we’ll forward the ticket to the technician in charge and will notify you that the problem is under control.
Expert Tech Assistance Service
We provide you with around the clock technical support through a ultra–fast ticketing solution built into your Control Panel. You can write to us all the time about any of the apps that come pre–installed on the virtual server, this includes the desired Linux OS version, the server admin panel and our in–house created Web Control Panel.
An Informative Help Zone
An in–depth and regularly updated knowledge base is integrated into our custom–built Web Control Panel. It offers quick tips on how to execute all the essential website control jobs. The Help zone offers exhaustive how to content articles and step by step video courses. You can open the Help section by clicking on the Help or Video buttons in the right side of each Control Panel section.