1 hour ticket response
Our team of technicians is focused on delivering prompt answers to each of your queries. We will examine your ticket the moment it is delivered and will get back to you with a solution within less than sixty minutes after the ticket submission. In fact, our average tech support ticket response time is 20 minutes.
An Outstanding Help Desk Service
Our customer support team representatives have considerable experience in the Linux website hosting realm and are practiced enough to come up with a prompt solution to your problem. If, however, the case at hand is not within the competency of a customer service technician, the client support ticket will be sent to a programmer or admin for additional assistance.
An Easy–to–Browse Help Section
To help you get a quick suggestion on how you can use a specific service, we have integrated a truly user–friendly Help section in your Web Control Panel. You can search through an extensive collection of web hosting account administration articles and website administration articles, browse our F.A.Q. library or check out our educational video tutorials.