A live chat is a real-time method of communication between a website hosting supplier's support team and its clients. It's an efficient method to get some info about the website hosting services or get some issue resolved as you're talking with a live representative. The benefits of using a real-time chat service rather than calling or opening a trouble ticket are the lower possibility of mistakes any time you exchange info like usernames or domain names, the quicker response time since the communication is real-time and the fact that you do not have to stay on the chat all the time - you're able to do another thing while the agent investigates the issue involved. Also, you are able to connect with a live chat room from any computer that is connected to the world wide web, avoiding the phone rates that you will have to pay if you're calling to another country.

Live Chat Support in Semi-dedicated Hosting

We supply live chat support as a part of our services, so if you have any questions for our Linux semi-dedicated hosting, you are able to speak with our customer care team at any moment regardless of whether you've already obtained your account or not. Generally, the chat service is intended for billing, pre-sales and general questions and issues, still we're able to assist you with quite a few technical questions as well. We will help you select the right package for your websites if you do not have an account yet, we can respond to all of the billing questions or issues you could have or we can assist you with installing your new e-mail address on your computer or smartphone - all of this will be done timely because our live chat service is accessible all day, every day. Whenever you want help, you're able to speak to a representative and save a long time.