A lot of persons who start using their first web hosting account, or change companies, typically have questions with respect to how given tasks are accomplished or experience difficulties when setting up different things like emails, website settings, etc. This is the reason why, many providers have compiled documentation with the most common questions and problems so as to help their customers receive info quickly and easily. As a result, the client support team members can devote more time to actual problems that certain clients may be encountering, because the solution for the smaller things will already be available on the Internet and customers can easily resolve them without having to contact the help desk support staff. Having elaborate documentation is essential, especially for new users without any prior experience, because the hosting service involves numerous features and many people can become confused about what action to take. A good information repository can both help you do the procedures that you wish and become aware of how the hosting service works as a whole.
Extensive Online Documentation in Semi-dedicated Hosting
Our company’s semi-dedicated servers offer a comprehensive online article archive where you can find any information that you might require about our web hosting services or about the Hepsia Control Panel that we’re using. We’ve compiled it on the basis of the feedback that we have gathered from our clients through the years and, as a consequence, our articles cover particular problems that you may face and offer the easiest means of repairing them, for example receiving a 500 Internal Server Error message or not being able to send e-mail messages from your desktop PC even though you have the right SMTP server settings. The articles are available in each single Control Panel section and you can examine them whenever you want. They can help you enlarge your knowledge not only about our services, but also about the web hosting service in general, as they feature elaborate guides and general info such as what cron jobs or file permissions are.